Frequently Asked Questions
Everything you need to know about transforming your living space with RWHOME.
What are your shipping timelines for large furniture items?
Standard shipping for small decor items takes 3-5 business days, while larger furniture pieces typically arrive within 7-14 business days via our specialized white-glove delivery partners.
Do you offer a warranty on RWHOME furniture?
Yes, all RWHOME furniture pieces come with a comprehensive 1-year limited warranty covering manufacturing defects and structural integrity under normal household use.
Can I return an item if it doesn't fit my space?
We offer a 30-day return policy. If you are not satisfied with your purchase, you can return it in its original packaging. Please note that return shipping fees may apply for oversized items.
Are the wood materials sustainably sourced?
At RWHOME, we prioritize the planet. 90% of our wooden furniture is crafted from FSC-certified timber or reclaimed wood to ensure environmental responsibility.
How can I track the status of my home decor order?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's portal where you can monitor your delivery in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Affirm or Klarna for larger purchases.