Returns & Exchanges
At RWHOME, we want you to love every piece of your living space. If you are not completely satisfied with your purchase, you may return eligible items within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Carefully pack your items in their original packaging, ensuring all hardware, assembly instructions, and protective materials are included to prevent damage.
Attach Shipping Label
Download and print the prepaid shipping label provided via email and securely affix it to the outside of your package.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing
